Terms
Please carefully read and understand the following terms and conditions before using our website, www.funeralcelebrantacademy.co.uk. This website is owned and operated by The Academy of Professional Celebrants. By accessing and using the website or placing an order, you agree to be bound by these terms and conditions.
Service Availability:
While we strive to ensure that the website is available 24/7, we cannot be held liable if the website becomes temporarily unavailable for any reason. We may suspend access to the website without notice due to system failure, maintenance, repair, or circumstances beyond our control.
Data Protection:
Any information you provide will only be used by The Funeral Celebrant Academy, unless necessary to share with third parties for order processing. Online payments are made through a secure site, and we do not store your credit card details for future transactions.
APC Cancellation Policy:
We recommend not booking flights or accommodation until we confirm the course's availability. If we "APC" cancel a course, you will have the option to transfer to another course or receive a refund.
Changes and cancellations for bookings made three or more months in advance:
- If you cancel your booking within 14 days of making the reservation and have not accessed any online materials, we will refund the cost of the course minus the booking fee.
- If you have received our online materials, up to 50% of the course fee will not be refunded based on the percentage of materials consumed.
- If you need to change the date of your course, you can choose any available date within three months before or six months after your original booking. There is a £250 administration fee for this change.
Changes and cancellations for bookings made one to three months in advance:
- If you cancel your booking between one and three months before the course date and have not received any online materials, we will refund up to 50% of the course cost.
- If you have received online materials, the refund will be reduced based on the percentage of materials consumed.
- If you need to change the date of your course, you can select any available date before your original booking or up to six months after it. There is a £250 administration fee for this change.
Changes and cancellations for bookings made less than one month in advance:
- If you cancel your booking with less than one month remaining, no refund will be provided.
- If you need to change your booking to another date with less than one month remaining, this may be possible under exceptional circumstances and at the discretion of APC. The new date must be within six months of your original booking. There is a £250 administration fee for this change if approved. Only one such request per delegate will be considered.
Non-attendance or early departure from the course:
- If you are unable to attend or need to leave the course early due to illness or unforeseen circumstances, you may transfer to another course date to complete your training. There is a £250 administration fee for this transfer.
- This transfer is subject to the discretion of APC and only under exceptional circumstances.
- The new date for completion must be within six months of your original booking.
- No refund will be provided under any circumstances.
Deposit:
Please be aware that once you have paid the deposit for any of our courses, it is non-refundable.
Refunds are processed and paid on the last working day of each month.
Intellectual Property:
All site design, text, graphics, and interfaces are the property of The Academy of Professional Celebrants. No material from our website or any other website owned by The Academy of Professional Celebrants may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without permission. You may download one copy of the materials for personal, non-commercial use only, provided you retain all copyright and proprietary notices. Use of such material on other websites or computer environments is prohibited.
Disclaimer:
While we strive to provide accurate and complete information on the website, we do not warrant the accuracy or completeness of the material. Photographs are for representational purposes only and may not be to scale. Colours and content may vary slightly from the images shown. We may make changes to the material on the website. Therefore, to the maximum extent permitted by law, we exclude all representations, warranties, conditions, and other terms that might have effect in relation to the website.
The policy of zero tolerance means that participants who violate the code of conduct will not receive any refunds. APC will not tolerate any disruptive behaviour in the classroom or training venue, abusive language towards trainers or staff members, discrimination based on protected characteristics, possession of non-prescription drugs or being under the influence of alcohol or drugs, and theft or damage to property.
These Terms of Use may be revised periodically, and you are bound by any such revisions. Please visit this page regularly to review the current Terms of Use.
For any inquiries, please contact us via
Email, support@funeralcelebrantacademy.co.uk
Telephone, 0333 455 9029
Write to us, The Academy of Professional Celebrants, 167-169 Great Portland Street, Floor 5, London, W1W 5PF.
